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Create a Chatbot With No Coding Experience

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How to Create a Chatbot With No Coding Experience in 4 Simple Steps
 
If you really want to drive customer engagement, learning how to create a chatbot is a great place to start.

According to Dmitriy Kachin, COO of Chatfuel, strong chatbot experiences with higher audience engagement register 80–90% response rates. This result shows that users are willing to use chatbots, but the experience still needs to be properly executed to meet their needs.

Building a chatbot completely from scratch using custom code takes a lot of time and resources that many businesses simply don’t have. Lucky for you, we’ve broken down a step-by-step process for quickly and cost-effectively building a chatbot — no coding experience necessary.

Step 1: Define the Goal of Your Chatbot
Before you actually start building your chatbot, you need to set a clearly defined goal for it. The type of chatbot you build will depend on what you want it to accomplish.

 
 
 
 
 

How to Create a Chatbot With No Coding Experience in 4 Simple Steps
 
If you really want to drive customer engagement, learning how to create a chatbot is a great place to start.

According to Dmitriy Kachin, COO of Chatfuel, strong chatbot experiences with higher audience engagement register 80–90% response rates. This result shows that users are willing to use chatbots, but the experience still needs to be properly executed to meet their needs.

Building a chatbot completely from scratch using custom code takes a lot of time and resources that many businesses simply don’t have. Lucky for you, we’ve broken down a step-by-step process for quickly and cost-effectively building a chatbot — no coding experience necessary.

Step 1: Define the Goal of Your Chatbot
Before you actually start building your chatbot, you need to set a clearly defined goal for it. The type of chatbot you build will depend on what you want it to accomplish.

If this sounds like your objective, build a chatbot that can answer common FAQs, set up calls and appointments, and even run brief tutorials. Getting your chatbot to help with these types of tasks will cut down on resources needed to run your business.

Step 2: Choose Channels for Your Chatbot
When they were first conceived, chatbots were generally hosted on company websites and Facebook. Now, you can deploy a chatbot through a number of different channels.

Step 3: Select a Chatbot Builder
Now that you’ve got all your pieces in place, it’s time to actually build your chatbot. Using a chatbot builder streamlines the creation process, especially if you don’t have any prior coding experience. Here are some easy-to-use options to help get you started.

Chatfuel

Price: Full plans start at $15/month; a free plan is available
Typical set-up time: Under an hour
Best for: Facebook Messenger, Instagram
Botsify

Price: Full plans start at $49/month; no free plan is available, but a 14-day free trial is offered
Typical set-up time: Under an hour
Best for: Website, Facebook Messenger, WhatsApp, SMS
ManyChat

Price: Full plans start at $10/month; a free plan is available
Typical set-up time: Under an hour
Best for: Facebook Messenger, SMS, Shopify

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